Service Technician Job Description

A Service Technician is a talented specialist that can work in an assortment of ventures to give services and fixes. The Service Technician, otherwise called a Field Service Technician, chiefly goes to the client's area to fix dangerous machines or gear that can only with significant the effort moved because of size or associations with external frameworks.

Template of Service Technician Job Description

We are searching for a gifted Service Technician to make a trip to our clients' homes or organizations to perform hardware and machine fixes. The Service Technician's responsibilities incorporate making a trip to clients' areas, remotely getting to gear, and performing routine upkeep. The Service Technician will introduce and test items and furnish clients with directions on the best possible use of the thing.

To be useful as a Service Technician, you ought to have great specialized and mechanical aptitudes. You ought to have involvement in essential hand, power, and indicative instruments, and you ought to be physically fit to lift substantial gear.

Service Technician Responsibilities:

·         Noting phone requests and helping customers.

·         Introducing and testing items, hardware, and apparatus and giving directions to clients on the best possible use of their issue.

·         You are utilizing symptomatic apparatuses to recognize issues and assessing the accessible information.

·         Fixing damaged or broken items or requesting the vital parts to supplant flawed or destroyed parts.

·         It is overhauling locally situated gear, for example, security frameworks, apparatuses, PC hardware, TVs, and warming and ventilation units.

·         It is overhauling substantial gear, for example, homestead or plant machines, diesel motors, and PC systems.

·         Advancing the organization's services.

·         Keeping up your specialized and mechanical aptitudes.

Service Technician Requirements:

·         An Associate's degree or specialized accreditation in the business.

·         The capacity to work freely.

·         Overseeing additional time on service calls with tolerance and not hurrying the job.

·         Fantastic client care and relational abilities.

·         The capacity to analyze and tackle issues on clients' non-specialized descriptions.

·         Reliable working information on hardware and gadgets utilized in the business.

·         Physical wellness to lift substantial hardware, work in restricted spaces, and twist habitually.

Interview Questions for Service Technicians:

1. Would you be able to depict the most troublesome specialized issue you have run over, and how could you settle it?

Exhibits up-and-comers' understanding and critical thinking aptitudes.

2. What steps would it is a good idea for you to take if a fix job is taking longer than anticipated?

Shows up-and-comers' time the board and authoritative aptitudes, just as their capacity to deal with pressure.

3. What might you say Is it vital to taking care of requesting clients?

Displays competitors' client services, correspondence, and innovative reasoning abilities.

4. How calm would you say you are crossing now and again?

Shows competitors' sensibleness for the position.

5. What apparatuses or frameworks do you use to track your work?

Shows up-and-comers' authoritative and specialized aptitudes.